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As an industry leader with a long and proud heritage, and working closely with organisations dedicated to your online gambling well-being, it's important to know that Gala Casino will be proactive in making sure that you know and understand every aspect of playing responsibly and how to get help should you need it. If you'd like a copy of all the information in our Responsible Gambling policy and tools please click on the button below to download our information pack.

We want to lead the industry whenever we can when it comes to promoting responsible gala casino contact to our customers. Our betting and gaming brands have a great heritage and are amongst the most trusted and respected in the industry. Our business has grown by always trying to give our customers the best experience we can, no matter when, where or how they choose to interact with us. We understand our customers and the vast majority of them enjoy their gambling in a safe gala casino contact responsible manner.

However, for a small number of people, we know that gambling can cause personal, social, financial or health problems. We are committed to doing all that we reasonably can free deposit mobile slots encourage customers to gamble responsibly gala casino contact to ensure those who develop gambling problems get the help they need.

Key to this is being a company customers can trust. At the heart gala casino contact our responsible gambling policy are three guiding principles that underpin our activity:.

We provide clear information and tools that allow customers to take informed decisions when gambling. We interact with our customers when we believe there is the possibility of harm, encouraging them to reflect on their gala casino contact and moderate it where necessary.

At Ladbrokes Coral Group we believe being responsible is about:. To ensure we deliver against our promises, we have put in place a number of performance measurements and are setting targets for responsible gambling that we must deliver.

To demonstrate the importance of this at Ladbrokes Coral, all of our senior leaders have remuneration linked to these gala casino contact, something that is unique in our sector.

The gala casino contact protection, particularly for vulnerable people, is achieved when the industry acts together. Therefore, whenever we can, we promote dialogue and seek to build consensus around opportunities to raise standards of player protection and minimise the risk of gambling-related harm. Firstly, let's be straight here.

Gala casino contact isn't something to be ashamed of. It's an exhilarating and potentially lucrative form of entertainment that brings joy to millions. We are committed, therefore, to providing tools to help you manage your play, full access to every transaction you've made with us and information to show you when and how your play has changed.

You will also have access to industry-leading tools to help you while you're playing with us. Gala Casino would like you to enjoy your online gambling experience and we that you follow these guidelines:. If you believe that your gambling is becoming an issue in your gala casino contact rather than a form of gala casino contact, we will do we can to help gala casino contact. Why not take the Responsible Gambling Self-Assessment test to determine whether or not you could be developing a problem?

You should always keep track of your spending and gaming time wherever you play and whoever you play with — and not just with us!

To see your full playing history with Gala Casino go to My Account where you have a full record of transactions, withdrawals and deposits. Your balance will always be available through the My Account menu and can also be seen at the top of all Gala Casino web and mobile pages. One gala casino contact of keeping tabs on your spending is using a simple budget calculator. Just by answering a few simple questions, this calculator can give you a true picture of what you spend on gambling.

In a similar way to the Budget Calculator, a time and money diary can help hinckley casino entertainment gala casino contact out just how much time you spend gambling. Simply listing the days you play, gala casino contact games you play, where and how often can make big difference to your perception of game time. If you didn't play on learn more here certain day in the 7 days following your first date, simply leave that row blank and move on.

This simple nine question test will help you determine whether or not you have developed a gambling problem or think you may gala casino contact developing one. If you answer 'Most of the time' or 'Almost always' to at least 5 of the questions, it is likely that you are experiencing gambling issues. To talk to someone who can give you expert advice and click to see more, please contact one or more of the organisations listed in the Help and Support section of this site.

Use our management diary below to input and calculate gala casino contact time and money spent weekly on gambling. In order to make it as easy as possible to monitor your gala casino contact with us, Gala Casino has introduced a helpful new 'My Play History' gala casino contact which incorporates an easy to use My Account section giving you clear details about how much you're spending and how much is left in your account.

Making a deposit is quick, easy and secure, and you can withdraw just as easily. You know how you play - or at least you think you do. Being able to study your historical play behaviour might see gala casino contact discovering patterns or behaviours that you were previously unaware of. A Gameplay Reminder will allow you to set a reminder related to the time you spend playing on games on the site. This means that if you set a Gala casino contact Reminder of 30 minutes for example gala casino contact play two just click for source from separate providers simultaneously for more than 30 gala casino contact, you will see separate Gameplay reminder messages for each game from those different providers after the respective Gameplay Reminder timers expire.

Similarly, if you set a Gameplay Reminder of 30 minutes for example and play two games from separate providers simultaneously, closing each game after 25 minutes, chances casino & resort you click to see more the second game 10 minutes after starting the first game, you will not see a Gameplay Reminder message as the Gameplay Reminder timers for both game providers would only reach 25 minutes, thus not triggering a Gameplay Reminder message after the 30 minutes requested.

Research has shown that when players make a decision on how much money they have available before they start playing, gambling problems are greatly reduced. A Deposit Limit enables you to set a limit on the amount of money you deposit into your account on a daily, weekly or monthly basis and you can change your limit whenever you choose to.

These amounts may be revised downwards at any time. A pop up will be presented upon log-in asking continue reading to confirm the request for a higher limit. This can also be confirmed within the My Account section of the website. Please note that setting new limits for the first time will not take any previous deposits into account when calculating whether you can deposit. For example, if you deposit £20 then set a daily deposit limit of £10, you will be able to deposit £10 immediately afterwards should you choose to do so.

To give you even more gala casino contact of mind, we will let you know immediately should you try to set a limit incompatible with a previously set limit. Our Customer Service staff will be happy to marvel jackpot any further information required but are unable to override limits set by customers.

For more information please contact Customer Services on UK: If you feel that gambling on any website is no longer a form of please click for source for you for whatever reason, and closing your account s is something you need to do for your peace of mind we will do so immediately.

However, there are a number of other steps you can take first such as Play Breaks or Time Outs and using time and money budget tools that we provide to help you set Deposit and Gala casino contact limits.

If these tools are not right for you and you'd still like to close your account, please contact Customer Services. If you wish to gala casino contact a total break from all gaming activity, a 'Time Out' period can be requested by contacting the Customer Service team by email, phone, or live chat. You can request a Time Out for any time period from 24 hours up to 6 months. During this period all online accounts that you hold with us including Galacasino.

To resume use of our services at the end of your Time Out period, or at any point, please contact our Customer Service team to begin this process. While the Time Out is in place, we'll do our best not send you any marketing material although this may gala casino contact prevent you receiving any material which has been dispatched.

Once a Time Out period has ended or been cancelled, your account will be 'opted in' to receiving marketing material again if this was your previous preference. You can change your marketing preferences by contacting Customer Services at any time. If you decide to cancel your Time Out, you can contact our Customer Services team to discuss reopening your account s.

However, for your protection we cannot guarantee that your Time Out will be cancelled once implemented. If desired, you can also request for your Time Out period to be extended. Self-exclusion is a formal process whereby you request us to prevent you from being able to access your online account for a specified period between 12 months and 5 years.

Self-exclusion will gala casino contact to all Gala Coral Group accounts where located, defined as Galabingo. Under such an agreement, we will 'close' any accounts you hold with us and return any remaining balance to you any 'running' bets will continue in place and we will forward any subsequent winnings to you after the event is settled on request.

Once you self-exclude, we cannot reverse this process for any reason and you may not apply to open new accounts. During this period we will not send you any marketing material and we cannot accept any deposits or bets. Please note however, that whilst your details will be removed from our mailing database this may not prevent you from receiving marketing material which gala casino contact already in the process of being dispatched.

We would ask you to please disregard any such material received accordingly. Once the self-exclusion period has expired, your accounts will remain closed unless you contact us by telephone to reactivate no other method of contact is permitted for this purpose. Once a reactivation request has been received, we provide you with a further 24 hour 'cooling off' period. Following this your accounts will be reactivated unless you contact us again within this period and request for your self-exclusion gala casino contact remain in place for a further selected time frame.

Your account will only be 'opted in' to receive marketing material if you confirm this during the reactivation process or subsequently. During a self-exclusion agreement, we will employ reasonable automated checks to ensure that you can gala casino contact longer transact with any of our businesses. To initiate self-exclusion, you will need to contact our Customer Services Team via email ResponsibleGamblingSE galacoral.

Please ensure you include your username gala casino contact. Your account will be frozen within 24 hours of your request and self-exclusion will be applied for the period of time you requested. Any associated accounts will be self-excluded within 48 hours of your request, for the same period of time. If you wish to self-exclude without contacting a member of the Customer Services team you are able to do so while logged into gala casino contact account.

The next step is to inform you that your account will be excluded for a minimum period of 6 months and you will be unable to reopen your account before you have completed the full period of exclusion. Any associated accounts will be frozen within 24 hours and have the same period of exclusion applied. A downloadable version of the form will then be sent to your email address which you will need to complete and return should you wish to extend the period of exclusion beyond 6 months or exclude from any of the Coral Group shops.

Any remaining balance will be returned to you via your last payment method used. We will confirm to you by e-mail, using the email address registered for your account, that the self-exclusion is in place.

We would advise you to also self-exclude from all other operators. See our Help and Support section for contact details of regulatory and protection help and advice e. For immediate help and support in confidence, please call the National Gambling Helpline free on: The Helpline is operated by GamCare, the leading provider of information, gala casino contact and free counselling for the prevention and treatment of problem gambling.

Further information is also provided on their website at: If you feel that you have a problem, you could consider blocking access to all gambling sites from your PC by installing blocking software such as GamBlock which uses sophisticated tools to block all gambling sites and software.

The Responsible Gambling Trust is the leading charity in the UK committed to minimising gambling-related harm. As an independent national charity funded by donations from the gambling industry, the Responsible Gambling Trust funds education, prevention and treatment services and commissions research to broaden public understanding of gambling-related harm.

Gambling Therapy is a free online service that provides practical advice and emotional support to people affected by problem gambling who reside outside Great Britain.

Gala casino contact Therapy is part of the Gordon Moody Association.

Gala casino contact

For information on the First Deposit Bonus click  here. If you have forgotten your username or password click  here first. Have fun and please play responsibly. Coral Group Trading Limited's address is 2nd Floor, Regal House, Queensway, Gibraltar GX11 1AA. For customers more info GalaCasino.

Gala Casino is the registered trademark of Coral Group Trading Limited. Your browser will not offer you the best experience in this format. View the site in a different format.

Important Info For information on the First Deposit Bonus click  here. Advanced Search Search terms. Screen Reader users press Enter to Limit tropicana machines product. Limit by product This button does not work with screen readers. Please use the previous link instead. Screen Reader users press Gala casino contact to Limit by category.

Limit by category This button does not work with screen readers. What is a dormant account fee? Contact Us Terms and Conditions Promotional Terms. Forgotten Username or Password What is a dormant account fee? I can't log in to my account How long will my withdrawal take?

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